Who we are
Ticket Junkies is a global self-service ticketing platform for live experiences that allows anyone to create, share, find and attend events that fuel their passions and enrich their lives. From music festivals, marathons, conferences, community rallies, and fundraisers, to gaming competitions and air guitar contests. Our mission is to bring the world together through live experiences.
Ticket Junkies typically involves selling tickets for events, shows, or attractions on behalf of event organizers or venues. The mandate may include responsibilities such as:
- 1.Ticket Sales: The company is responsible for selling tickets to customers through various channels, including online platforms, box offices, or third-party outlets.
- 2.Marketing and Promotion: Promoting events and ticket sales through advertising, social media, email marketing, and other promotional efforts to maximize ticket sales.
- 3.Ticket distribution: Ensuring that tickets are distributed to customers efficiently, whether through digital delivery, physical tickets, or will call services.
- 4.Customer Service: Providing customer support for inquiries, issues, or ticket-related concerns before, during, and after events.
- 5.Reporting and Analytics: Tracking ticket sales, revenue, and customer data to provide event organizers with insights and performance reports.
- 6.Payment Processing: Handling payment transactions securely and ensuring that funds are transferred to event organizers in a timely manner with a minimum of four (4) business days which dose not include weekends and or public holidays.
- 7.Compliance: Adhering to legal and regulatory requirements related to ticket sales, including pricing transparency and consumer protection laws.
- 8.Inventory Management: Managing ticket inventory, including tracking available seats, managing ticket holds, and preventing fraud.
- 9.Event Entry and Access: Coordinating ticket scanning and entry procedures at event venues to ensure a smooth and secure experience for attendees.
- 10.Collaboration: Working closely with event organizers to align with their goals and objectives, including pricing strategies, ticketing policies, and marketing plans.
The specific details of a ticket sales company’s mandate can vary depending on their agreements with event organizers and the types of events they handle, such as concerts, sports events, theater productions, or festivals.